Cottage Road Service Center

Rahul Rao 9 months ago

Some wonderful people work at this rather adorably named shop. My serpentine belt came off due to a failed tensioner on my way down to Boston, and they were able to get me turned around in under 24 hours! I wish we had more places like this in Boston!

Tricia Jamiol a year ago

They could have done thousands of dollars' worth of work, but instead, they told me that even if the repairs were completed, my car's engine could—and likely would—fail at any time, and it wouldn’t be worth the investment. Based on that conversation, I ended up buying a used car, which they checked out for me. They pointed out a couple of things I should get fixed or updated before the 90-day warranty expired, which I was able to. I really appreciate their honesty and their ability to fit me in when needed. I won’t go anywhere else for car repairs!

William Robert “Wil” Schreiber a year ago

Vinny and crew are the best! His team has kept our Saturns running since he opened. Most recently, he fixed my 2020 Pacifica Plug-in Hybrid. I had installed a lift kit, and the electronic stabilizer light kept going off. The place that did the alignment and installed the off road tires couldn't figure it out, the dealership couldn't figure it out, and the original installer couldn't figure it out. I asked Vinny if he'd give it a go. Presto he FIXED it. Come to find out they could have installed the lift kit! Lesson learned! AAA+++

Nevin Lessard a year ago

Took care of several years of overdue maintenance in a day. Kept me updated on everything that was noted during inspection - specifying upcoming issues to be aware of without pushing me to fix everything on the spot. The entire process was easy even with dropping off & picking up after hours due to my work schedule.

Maine Boy Edited a year ago

Updated review, April 2025: We've been taking our vehicles here for about 12 years. Never had any problems until today when they informed us they no longer work on hybrid vehicles and told us to go to a dealership instead. It was shocking because they've been working on this particular hybrid car for many years, and the things that are currently wrong with it are purely mechanical, but they still wouldn't do the work. So it just feels shocking that they would suddenly decide they don't want our business or other hybrid owners' business, and didn't tell us that until after we dropped off the car. They're always busy, so I guess they can afford dump their hybrid customers and still have more business than they know what to do with. Still, it's disappointing because we've been loyal for over a decade and I thought that would count for something. Original review: The best of the best. Trustworthy. Only downside is that they're always swamped and it can take months to get an appointment, but they're upfront about that and will do their best to get you taken care of as soon as they're able to do so.